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Smucker's Energy

Solar energy solutions for offgrid cabins, homes, farms and businesses

Call or Text us at: 717-768-7777

FAQ

You’ve got questions—we’ve got answers. Making the switch to solar is a big step, and our job is to help you make the most informed and educated decision possible.

Frequently Asked Questions

All the answers to your basic financial and technical solar questions can be found here, and for everything else, feel free to contact us by phone or by email.

Financial Questions

1. HOW MUCH DOES A SOLAR ENERGY SYSTEM COST?

The cost of a solar energy system can vary widely, and there isn’t a one‑size‑fits‑all answer. Several factors influence both the total price and your out‑of‑pocket cost:


System size & type – Larger systems or advanced setups naturally cost more.

Incentives & rebates – Federal, state, and local programs can significantly reduce upfront expenses.

Energy usage – Your annual kilowatt‑hour (kWh) consumption is one of the most important inputs.

Property details – Roof orientation, shading, and available space all affect installation costs.

Lifestyle factors – Number of occupants, appliances, and daily habits influence how much energy you’ll need.


Think of it like asking: “I drive a mid‑size car… how much will I spend on gas each year?” The answer depends on mileage, driving style, and fuel prices. Solar works the same way—many variables must be considered before giving a meaningful estimate.


To provide an accurate ballpark figure, we look at:


Your annual kWh usage

The location and layout of your property

Opportunities to improve efficiency (like upgrading to energy‑saving appliances)


Visit our Solar Buying Guide to share some basic information. With that, we can quickly prepare a personalized estimate tailored to your home or business.


We’d love to help you explore how solar can lower your bills and increase your energy independence!

2. WHAT ARE SOME OF THE AVAILABLE INCENTIVES AND REBATES FOR MY SYSTEM?

Right off the top, there is a 30% tax deduction on the total cost of your system from the Federal Government that is available for all systems installed through December 31, 2025. In addition, some utilities have a commercial rebate, some states offer a tax deduction of their own, and all these numbers are calculated the total cost of your system before any local grants and other incentives take effect. Commercial and agricultural systems are also eligible for depreciation, and many farms and rural small business installations qualify for a 25% grant from the USDA. All told, it’s not uncommon for a customer to pay less than 50-75% of the original price of the system, meaning fast payback times and many years of free energy. You can learn more by visiting our Incentives and Rebate Page

3. WILL MY ELECTRIC METER REALLY RUN BACKWARDS?

On systems connected to a grid that utilizes Net Metering, yes, your electric meter will actually run backward when your system is producing more power than you are using (analog meters will spin in reverse, digital meters will show a minus sign). Net Metering allows solar owners to produce excess power and feed that power back onto the grid while receiving credit for their excess production. When they begin drawing down from the grid at night, they draw from their “banked” production, and the net result is reflected in the customer’s electric bill. Sunny summer months will give you a large negative, and in the winter you will have an electric bill (although it will be substantially less than it would have been without solar)… all sized out to bring you to a net of zero for the year. And in most states, the utility will pay you for excess power generated (above your 100%) at a wholesale rate, usually up to 110%. (Because this is a wholesale rate, and because some utilities cut this off at 110%, there is a point at which it becomes economically impractical to oversize your system strictly for this benefit.) So on bright sunny days when the house is empty, your meter will more than likely be spinning happily backward.

4. HOW LONG IS A TYPICAL SYSTEM PAYBACK?

Payback is typically 8–12 years depending on electricity rates & tax credit eligibility.


The Payback Calculation


To find the \"break-even\" point, you don\'t just divide by the monthly bill; you must account for the Net Investment vs. Annual Savings.


Payback period (years) = (The Gross Cost - Total incentives) / (Annual Electricity Savings + SRECS & Rebates)


Three \"Hidden\" Factors That Speed Up Payback


  1. Utility Rate Inflation: Utility rates historically increase by 3–5% annually. Your original calculation assumes power costs stay flat, but as they rise, your \"avoided cost\" (savings) grows every year, pulling your payback date closer.
  2. SRECs and Performance Payments: In many states, you earn \"Solar Renewable Energy Certificates\" for every megawatt-hour you produce. This is direct cash income on top of your bill savings.
  3. Property Value: Research from Zillow and Lawrence Berkeley National Lab suggests solar adds roughly 4% to a home\'s value, which technically provides an \"instant\" partial payback in equity.



5. WHAT ARE SOME WAYS I CAN REDUCE MY OVERALL ENERGY USAGE?

While the following is true for any solar energy system, it’s especially important for those looking to disconnect from the grid completely. Reducing your annual energy consumption prior to having a system installed can save you thousands of dollars up front by reducing the size of the system you need (this is especially true for Off-Grid systems). Here are a few steps the Smucker’s team recommends for those thinking about going off-grid:


  1. Replace all incandescent light bulbs with CFL or LED bulbs. In general, CFLs are four times more efficient than incandescent bulbs and last up to ten times longer. LED bulbs are even more efficient and have a longer life than CFLs. It might not seem like much, but for regularly used household lights, this switch can have a significant impact over the course of a year.
  2. Upgrade your refrigerators, freezers, and other appliances to newer, energy-efficient models(look for the Energy Star rating—it means they were manufactured with efficiency in mind). Again, these are upgrades that, with their reduced energy demand, will effectively pay for themselves just in the downsizing that will take place on your system.

Technical Questions

1. HOW DOES A SOLAR ENERGY SYSTEM WORK?

A typical residential solar energy system, known as a grid-tied photovoltaic (PV) system, works by converting the energy from the sun into usable electricity for your home.

The process involves four main steps and components:

1. Solar Panels Convert Sunlight to DC Power

  • Component: Solar Panels (PV Modules)
  • Process: Each panel is made up of many small photovoltaic (PV) cells. When sunlight (photons) hits these cells, they excite electrons, creating a flow of direct current (DC) electricity. This is the same type of low-voltage electricity found in batteries.

2. Inverter Converts DC to AC Power

  • Component: Inverter (String Inverter or Microinverters)
  • Process: Your home and the public utility grid use alternating current (AC) electricity. The DC power generated by the panels is fed into the inverter, which performs the crucial job of converting it into usable AC power.

3. Electricity Powers the Home

  • Component: Electrical Panel (Breaker Box)
  • Process: The AC electricity leaves the inverter and travels to your home\'s main electrical panel. At this point, the solar electricity is prioritized to power any appliances or devices currently in use in your home.

4. Meter Tracks Energy Flow

  • Component: Utility Meter (often a Net Meter)
  • Process:
  • Excess Power: If the solar system generates more electricity than your home is consuming, the excess power is sent out onto the public utility grid. A net meter tracks this outbound flow, and you receive credit (often through a process called net metering) on your utility bill.
  • Insufficient Power: If your home needs more power than the solar system is generating (e.g., at night or on cloudy days), the home automatically draws the needed power from the utility grid, just as it always has.

This entire system works seamlessly and automatically.

2. HOW DO I KNOW HOW BIG A SYSTEM I NEED?

Part of the soup-to-nuts process for Smucker’s Energy is providing a free consultation to individuals interested in having a solar system installed. We ask the customer to provide their electric usage from the past year, and after some property surveying, we calculate an output number based on over three decades of sunshine data from your specific region. Using these results, we can determine how large a system you require to satisfy your energy needs for the next twenty-five years or more.

3. HOW DOES THE WEATHER IMPACT MY SOLAR ENERGY PRODUCTION?

The efficiency of a photovoltaic (PV) system is directly proportional to solar irradiance. Consequently, any atmospheric condition that obstructs or diffuses direct sunlight will impact the system\'s instantaneous power output.

Key Factors Influencing Output:

Diurnal Cycles: Energy production ceases at night.

Atmospheric Obstruction: Cloud cover, heavy rain, and snowfall introduce varying levels of shading and diffusion, which temporarily reduce generation.

Temperature: Interestingly, solar panels often perform more efficiently in cooler temperatures; while sunlight is less intense in winter, the cold can actually improve voltage performance.


Strategic System Sizing

We mitigate the variability of weather through rigorous data modeling based on your specific geographic location:

Grid-Tied Systems

For grid-tied installations, we utilize historical meteorological data spanning over 30 years. This allows us to calculate an \"annual average\" of sunshine. While production may dip during a stormy week, the system is engineered to over-produce during peak sun months to ensure your total annual energy requirements are met. The utility grid acts as a virtual battery, balancing these seasonal fluctuations.

Off-Grid Systems

Off-grid configurations require a more conservative design approach. Because these systems lack a utility backup, they must be sized to meet your peak demand during periods of lowest production (typically the winter solstice).

Summary: While daily weather impacts real-time production, our engineering process accounts for these variables in advance. Whether you are on or off the grid, your system is designed to provide the necessary power based on long-term climatic patterns, not just the weather of a single day.

4. HOW DURABLE ARE THE SOLAR PANELS?

They’re pretty tough—today’s solar panels are designed to withstand extremely harsh conditions, such as winds over 50 miles an hour and hailstones more than an inch thick. The panel coverings themselves are shock and break resistant, and Smucker’s Energy uses high-quality panels and racking to ensure a very high-quality installation—our motto is Quality over Quantity. Most Solar Panels have a 25-year production warranty that ensures that you receive the maximum benefit of every panel, with many years of slightly decreased production after that. In the end, it pays to install quality panels that can resist the harshest of conditions and will produce at a high level for decades.

Installation Questions

1. WHAT KIND OF SOLAR ARRAY DO I NEED?

There are three main types of solar arrays: roof mounts, ground mounts, and pole mounts (you can see examples of all four by viewing our Off Grid, Grid Tied / Grid Tied with Battery Backup, Agriculture & Commercial photo galleries). Which system type you choose is usually the result of some combination of budget, property/performance limitations, and aesthetic preference. Roof mounts are the most common, as they are inexpensive to mount because of the lack of excavation/construction and their proximity to the home meter. However, roof mounts do necessitate a few things—they need good southern exposure, an acceptable angle of incline, no shading, and a roof that is not in need of imminent repair. (If your roof does need repair, the time to do it is before you put on panels. Panels have actually been shown to protect and extend the life of a roof.) Ground mounts and pole mounts alike can be placed in high-sunshine areas and oriented and angled optimally (requiring fewer panels), but they are more expensive to install, and they necessitate ground area to accommodate however large a system you’ll need. However, if you possess the required machinery for ground installations and the skills to operate it, Smucker’s is willing to work with you to help keep down the costs. Whatever your situation, Smucker’s will work closely with you to find the perfect place for your system that is effective, efficient, and non-intrusive.

2. DOES MY SOLAR ARRAY NEED TO BE LOCATED IN An SHADE-FREE AREA?

Yes, and here’s why: A typical solar photovoltaic panel is made up of many very small individual cells that are connected together in series (making one electrical path), and the power generated by each individual cell adds collectively to create the total output of the panel. Each cell must be in sunlight for it to produce energy—if any part of any cell is shaded, it affects the output of the other individual cells and the panel’s output as a whole. And since the individual cells are very small, what might seem like an insignificant amount of shade can, in fact, have a significant effect on the overall output of a panel. New technological developments have allowed additional components to be added to a system to significantly increase the efficiency of a partially shaded panel, but it is still far more efficient and economical to locate a solar array in a shade-free area.

3. DO I NEED A BUILDING PERMIT TO INSTALL A SOLAR ARRAY?

Yes, you will need a building permit. As part of Smucker’s Energy regular installation service, we’ll take care of acquiring all necessary permits for our clients from their township or municipality.

4. HOW LONG DOES IT TAKE TO INSTALL MY SYSTEM?

Transitioning to solar is a multi-step process. While the physical installation of panels is relatively quick, the administrative \"behind-the-scenes\" work takes the most time. Generally, the entire process takes 2 to 5 months, broken down into these phases:

1. Design & Permitting (4–8 Weeks)

Before a single bolt is turned, we must secure approval from your local municipality and utility company.


  • Site Assessment: We visit your property to verify roof integrity and electrical capacity.
  • Permit Filing: We handle all paperwork with your local building department.
  • Utility Interconnection: We coordinate with your power company to ensure your system can safely feed back into the grid.

2. Physical Installation (3–10 Days)

This is the phase where our crew is on-site at your property. The duration depends on the scale of your project:


  • Residential/Cabins: Typically completed in 3 to 5 business days.
  • Agricultural/Commercial: Larger arrays or ground-mounted systems may take 2 to 4 weeks.
  • Complexity Factors: Steep roof pitches, specialized mounting hardware, or remote locations can add a few days to the timeline.

3. Inspection & Activation (2–4 Weeks)

Once the system is physically installed, it cannot be turned on until it passes final checks.


  • Municipal Inspection: A local official must visit to verify the install meets building codes.
  • Permission to Operate (PTO): Your utility company will perform a final review and often install a new \"net meter\" to track your energy production.

Our Commitment to You

At Smucker’s Energy, we aim to minimize your \"active\" responsibility. We handle the heavy lifting—from grant applications to final permits—so you can focus on the savings. We develop and execute the most efficient installation plan possible to get your system live and your electric bill down.


Note: Based on the data we have for your specific system designs, we can provide a more granular estimate for your project once the site assessment is finalized.


5. DO I NEED PERMISSION FROM THE POWER COMPANY TO CONNECT MY SYSTEM TO THE GRID?

Absolutely. Each utility has its own rules for connecting to the grid, but it is universal that they all need to be contacted and their rules and regulations (as well as national electric codes and standards) be followed to the letter to safely and legally connect. This may sound complicated, but Smucker’s Energy has years of experience working with many utilities, and we take care of both receiving permissions to attach your solar system to the grid and working with the electric company to complete the connection and turn on the power.

6. IF I HAVE A GRID-TIED SYSTEM, WHAT HAPPENS WHEN THE POWER GOES OUT?

A standard grid-tied solar system acts in a way that often surprises homeowners: it shuts down completely. Even if the sun is shining brightly, your home will lose power just like your neighbors\' homes.


The primary reason your solar system turns off is for the safety of utility workers. When power lines go down due to a storm or accident, utility crews move in to fix them. They expect those lines to be \"dead\" (carrying no electricity).  If your solar panels kept pushing electricity back onto the grid, you would create an \"island\" of live power in a dead zone. This could accidentally electrocute a worker who thinks the line is safe to handle. By law, all grid-tied inverters must have anti-islanding protection. They constantly \"listen\" to the grid; the moment they detect that the utility\'s signal is gone, they automatically disconnect and shut down.


If you want your solar panels to work during a blackout, you need a solar battery backup system. When the grid fails, an automatic switch (called a Gateway or MID) physically disconnects your house from the street. Your solar panels then \"talk\" only to your battery and your home.

7. DOES SMUCKER’S ENERGY GUARANTEE YOUR WORK AND PRODUCTS?

Yes, we do, and we pride ourselves on doing quality work that ensures your solar energy system will give you many years of maintenance-free use. That commitment is reinforced with a ten-year workmanship warranty on all Grid Tied solar systems we install and a one year warranty on all Battery systems we install. Additionally, we only use quality, brand-name, and field-tested equipment , solar panels and inverters come with a minimum manufacturer’s warranty of 20-25 years for the solar panels and ten years for many inverters. Most of the manufacturers we work with also have extensions available on their product warranties.

Off-grid Questions

1. WHAT IS THE DIFFERENCE BETWEEN OFF-GRID SYSTEMS AND GRID-TIED SYSTEMS?

The main difference between the two is that grid-tied systems are connected to the local utility grid, while off-grid systems operate independently of any electric utility and store their energy in batteries. When you turn on your lights or use other appliances that contribute to your building’s load, the power is then drawn from the battery bank. Unlike grid-tied solar systems, which feed power back onto the utility grid (essentially using the local utility as the battery), off-grid systems allow you to disconnect completely by directing the power generated by your panels into the battery bank, which supplies energy to all the loads connected to your electrical panel—thereby removing the need for a utility connection.

2. WHAT ARE SOME WAYS I CAN REDUCE MY ENERGY USAGE FOR AN OFF-GRID SYSTEM?

While the following is true for any solar energy system, it’s especially important for those looking to disconnect from the grid completely. Reducing your annual energy consumption prior to having a system installed can save you thousands of dollars up front by reducing the size of the system you need (this is especially true for Off-Grid systems). Here are a few steps the Smucker’s team recommends for those thinking about going off-grid:


  1. Replace all incandescent light bulbs with CFL or LED bulbs. In general, CFLs are four times more efficient than incandescent bulbs and last up to ten times longer. LED bulbs are even more efficient and have a longer life than CFLs. It might not seem like much, but for regularly used household lights, this switch can have a significant impact over the course of a year.
  2. Upgrade your refrigerators, freezers, and other appliances to newer, energy-efficient models(look for the Energy Star rating—it means they were manufactured with efficiency in mind). Again, these are upgrades that, with their reduced energy demand, will effectively pay for themselves just in the downsizing that will take place on your system, both in panels and batteries.
  3. Utilize direct current (DC) lighting. Because solar systems generate DC power, and most standard household appliances run on alternating current (AC) power, an inverter is necessary to convert DC power to AC for home use. But inverters are not 100% efficient, so furnishing a cabin to run on DC power would eliminate the cost of an inverter and increase your usage efficiency to reduce the size of the system you require.



3. WHAT INFORMATION IS NEEDED ABOUT MY ENERGY USAGE TO ACCURATELY SIZE MY OFF-GRID SYSTEM?

Off-grid systems require much more precision in energy usage estimates because you do not have the utility to fall back on if your usage exceeds your production. For that reason, we ask that potential Off-Grid customers give us clear, honest estimates of their electric consumption. We ask for this information in per-day hourly usage estimates, which include (but are certainly not limited to) any of the following:


  1. Major household appliances, such as refrigerators, freezers, dishwashers, stoves, washing machines, and dryers.
  2. Entertainment/business electronics, such as televisions, computers, printers, and gaming consoles.
  3. Home comfort appliances, such as space heaters, air conditioners, and water heaters.


…and of course, any other items that could represent a noticeable portion of your energy consumption. Your system is sized to accommodate your highest level of potential usage, so it’s important that we have all the information necessary to supply you with a solution that accomplishes that.

4. WHAT IF I AM ONLY AT MY CABIN (OR OTHER LOCATION) PART OF THE YEAR?

If you want solar at a location that is not a permanent residence, your system can be easily sized to accommodate your average energy usage. Utilizing a battery bank system is helpful in this scenario, as it will store the power generated by your system when you are not present and stand ready to power your building as soon as you arrive. Smucker’s has plenty of experience designing and installing these types of systems, and we even work with two custom cabin-makers (Zook Cabins and Stoltzfus Structures) for individuals who are in the market for a completely customized solar/cabin setup.


It’s very important, when sizing out these structures, that we have accurate estimates of energy used to generate a correctly-sized system. Simple things, like the exact number of standard appliances (fridge, freezers, washer/dryer, kitchen appliances, etc.), are very important in generating an accurate load analysis. There’s even a big difference between watching one hour of TV per day or four—it all adds up. We need honest estimates of watt-hours so that we can convert them to amp hours for our measurements. In the end, it’s all to make sure that you get the system you need while saving as much money as you can.